Shipping & Policies

Friendly, clear policies for orders, shipment confirmation, returns, and refunds.

Order Confirmation

Before shipment, we send photos of all items for customer confirmation.

Returns are not accepted after customer confirms shipment.

Approved refunds can only be returned via the original payment method.

Customers may choose store credit, credit toward shipping fees, or credit for the next open box shipment.

Need Help?

Message us before confirming payment or shipping if you need help understanding any policy.